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Netflix Profile Cancellation

Save Netflix Profiles


Thanks to my friend Mike P. for these links. I was stunned to get the e-mail in my box that read as follows:

Important News Regarding Netflix Profiles

Dear Subscriber:

We wanted to let you know we will be eliminating Profiles, the feature that allowed you to set up separate DVD Queues under one account, effective September 1, 2008. Each additional Profile Queue will be unavailable after September 1, 2008. Before then, we recommend you consolidate any of your Profile Queues to your main account Queue or print them out. While it may be disappointing to see Profiles go away, this change will help us continue to improve the Netflix website for all our customers. If you have any questions, please go to or call us anytime at 1 (888) 638-3549. We apologize for any inconvenience. - The Netflix Team


I have no idea why they're really doing this. Do call the number, too, if you're a subscriber, and ask them not to take queues away. If their phone lines get flooded with people saying that they will reduce their subscription or cancel, they'll pay some attention. If you have access to the media in any way, let them know there's a story here. Spread the word!

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( 2 comments — Leave a comment )
jasondemotte
Jun. 24th, 2008 10:30 pm (UTC)
That sounds awful. I don't personally use the feature, but I always thought it would be handy should I get a girlfriend/wife/roommate/whatever. And I'm puzzled as to how this would improve the website.
pointedview
Jun. 25th, 2008 03:31 pm (UTC)
Some people are theorizing that they're trying to force people into two separate accounts, which would be more profitable for them, but I think they're idiots. I know I certainly won't go for that -- indeed, we'll reduce our plan in protest.
( 2 comments — Leave a comment )

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